Our Initial Disclosure Declaration

About our financial services at Ash Addlewell Limited, Addlewell Lane, Yeovil, Somerset BA20 1DP and Ash of Dorchester Limited, Maumbury Road, Dorchester, Dorset, DT1 1RD, both trading as ASH HONDA.

The Financial Conduct Authority

The Financial Conduct Authority (FCA) is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.

Treating customers fairly

Our business is committed to treating our customers fairly and ensuring our products and services are suitable for their needs.  Treating Customers Fairly (TCF) is a core part of our culture and philosophy and you can review our commitment to it by asking for a copy of our TCF policy statement.

Whose Products do we offer?

We act as a credit broker not a lender.  We can introduce you to a limited number of lenders who may be able to finance your purchase.  We will only introduce you to these lenders.

 

Other Finance Facilities

You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations and details of their products by researching on the high street, in the media and online.

What will you have to pay for this service?

You will not make any payment to us for any introductions to finance providers regarding finance facilities to fund your purchase.  

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Commission Disclosure

 

We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. The nature of this commission is as follows: we receive a commission based on a percentage of the total amount of finance taken by the customer. You can request for us to disclose the amount of any commission received.

 

Who regulates us?

ASH Addlewell Limited and Ash of Dorchester Limited, both trading as ASH HONDA, are appointed representatives of Product Partnerships Limited which is authorised and regulated by the Financial Conduct Authority.  Product Partnerships Limited's FCA registration number is 626349 and its address is Suite D2, Joseph’s Well, Hanover Walk, Leeds, LS3 1AB. 

 

​Product Partnerships Limited's permitted business is to act as a principal for a network of appointed representatives who arrange regulated credit facilities for customers who are purchasing goods from them.  You can check this on the FCA's register by visiting the FCA's website or by contacting the FCA on 0800 111 6768.

What to do if you have a complaint

If you wish to register a complaint, please contact us: 

 

If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. If you cannot resolve a complaint with us, you may be entitled to refer it to the Financial Ombudsman Service whose contact details are set out below: 

Confidentiality and data protection

Throughout the process of administering services for you we will need to collect personal information from you and pass this information to one or more third party organisations in order for them to supply any services you request. This may include passing this information to one or more potential lenders or credit brokers to enable them to make a credit decision. These lenders may use your information to conduct an affordability and credit worthiness assessment and will do so using the consent given by you. This may include sharing your information with credit reference agencies and other companies for use in credit decisions and fraud prevention. 

For full details of where your information will be sent, and the purpose for doing so, or to cancel your consent for the processing of your personal data, please contact us. 

In cases where your initial application may be refused by the most suitable lender, your application may be referred to other lenders or credit brokers who may also share information with credit reference agencies in order to assess your application for finance. Those lenders or credit brokers will not use your personal information to provide you with promotional or marketing material unless you opt-in to receive this material directly with them. 

A copy of our privacy policy, which details how your information will be processed and your rights, is freely available upon request. To request this information please contact us:

  • In writing: Ash Addlewell Ltd and Ash of Dorchester Ltd, Addlewell Lane, Yeovil BA20 1DP